Terms of service
KASED — TERMS OF SERVICE
Last updated: 13 October 2026
OVERVIEW
Welcome to KASED.
The terms “we”, “us” and “our” refer to KASED, an Australian-owned online retail business operating from Western Australia.
KASED operates the website https://kased.com.au and offers display cabinets, display cases, accessories and related products (collectively, the “Products”).
Our online store is powered by Shopify, which provides the ecommerce platform used to offer our products and services (the “Services”).
These Terms of Service (“Terms”) govern your access to and use of our website and your purchase of products from KASED.
By accessing our website or placing an order, you agree to these Terms and our published policies, including our Privacy Policy, Shipping Policy and Return and Refund Policy.
Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, including rights under the Australian Consumer Law (ACL).
SECTION 1 — ACCESS AND ACCOUNTS
By using our website, you confirm that you are legally capable of entering into a purchase agreement or have permission from a parent or legal guardian where required.
You agree to provide accurate and current information when placing an order, including your name, email address, delivery address and payment details.
You are responsible for maintaining the confidentiality of any account credentials associated with your use of our Services.
We may restrict access to accounts or services where reasonably necessary to prevent fraud, unlawful activity or misuse.
SECTION 2 — PRODUCTS AND PRODUCT INFORMATION
KASED aims to provide accurate product descriptions, images, dimensions, specifications and pricing.
Product colours and finishes may appear slightly different depending on screen settings, lighting and manufacturing variations.
Customers should review product measurements and specifications carefully before purchasing, particularly for larger display cabinets.
Some products may require assembly or installation in accordance with the instructions supplied.
Product availability and specifications may change. Any changes affecting an accepted order will be communicated to the customer where appropriate.
Nothing in this section limits our obligations to supply products that comply with applicable consumer guarantees, including guarantees relating to acceptable quality, fitness for disclosed purpose and correspondence with description.
SECTION 3 — ORDERS AND ACCEPTANCE
When you place an order through KASED, you submit an offer to purchase the selected products.
We may review orders for payment verification, stock availability, delivery eligibility and suspected fraud before accepting them.
An automated order acknowledgement does not necessarily mean an order has been accepted.
If we cannot accept or fulfil an order, we will notify you and arrange a refund of any payment received for the unfulfilled products.
We may contact you using the email address or telephone number supplied during checkout to resolve order-related issues.
Customers should review their order details carefully before completing checkout.
Cancellation requests should be sent to contact@kased.com.au as soon as possible. Whether an order can be cancelled may depend on its processing and dispatch status, subject always to applicable consumer rights.
Returns, refunds and remedies are also addressed in our Return and Refund Policy, available at:
https://kased.com.au/policies/refund-policy
SECTION 4 — PRICING AND PAYMENTS
Unless otherwise indicated, prices displayed on our Australian storefront are in Australian dollars (AUD).
Product prices and shipping charges are displayed before an order is completed.
KASED may change product prices, promotions or discounts at any time. Changes will not retrospectively alter the agreed price of an accepted order.
We accept the payment methods displayed at checkout.
Payments are processed through Shopify and its supported payment providers.
Customers must provide accurate payment information and must be authorised to use the selected payment method.
For Australian deliveries, any shipping charges payable to KASED will be shown at checkout. Where delivery is advertised as inclusive of applicable import duties and customs charges, customers will not be required by KASED to pay additional undisclosed charges for those items.
If unexpected import or delivery charges arise, please contact us before paying them so we can investigate.
KASED is not currently registered for Australian Goods and Services Tax (GST). We do not represent that our invoices are GST tax invoices.
Nothing in this section limits any consumer rights relating to incorrect pricing, misleading representations or charges.
SECTION 5 — SHIPPING AND DELIVERY
KASED currently offers shipping to eligible addresses within Australia.
International checkout may be introduced in the future once delivery availability and costs have been confirmed.
Our standard estimated delivery timeframe is 25–40 business days, unless a different timeframe is stated on the product page or during checkout.
Standard shipping charges are displayed during checkout. The current standard shipping rate is AUD $29.99, subject to the rate shown at checkout.
Some products are dispatched directly from international manufacturing or fulfilment partners.
Shipping may involve international freight, customs processing and Australian delivery carriers.
Delivery estimates are provided in good faith but may be affected by freight schedules, customs procedures, severe weather, carrier disruptions and other circumstances.
We will make reasonable efforts to communicate significant delays and assist customers with delivery enquiries.
Customers are responsible for providing a complete and accurate delivery address.
If an order cannot be delivered to the supplied address, we will contact the customer to discuss available options and any applicable costs, subject to consumer law.
KASED remains responsible for its legal obligations concerning the supply and delivery of products.
Nothing in these Terms excludes or limits customer rights under Australian Consumer Law, including remedies for products that are not supplied within a reasonable time where applicable.
Further information is provided in our Shipping Policy.
SECTION 6 — RETURNS, REFUNDS AND CONSUMER GUARANTEES
KASED complies with applicable Australian Consumer Law obligations.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
If you receive a damaged, faulty, incorrect or otherwise non-compliant product, please contact:
contact@kased.com.au
We may ask for an order number, description and photographs to assist with resolving the issue, but photographs are not a condition of exercising statutory rights.
We do not generally offer change-of-mind returns. This does not affect statutory consumer guarantees or other non-excludable rights.
Please contact us before returning a product so we can provide appropriate return or collection instructions.
Where KASED is legally responsible for return, collection or other reasonable costs, we will meet those obligations.
Our Return and Refund Policy is available at:
https://kased.com.au/policies/refund-policy
SECTION 7 — INTELLECTUAL PROPERTY
The KASED website contains text, images, graphics, product information, logos, designs and other content that may be protected by copyright, trademark and other intellectual property laws.
Unless otherwise stated, this content belongs to KASED or is used with permission from the relevant rights holders.
You may access and use our website for lawful personal shopping purposes.
You must not reproduce, commercially exploit or distribute protected website content without permission, except where permitted by law.
All third-party trademarks and brand names remain the property of their respective owners.
Nothing in these Terms represents that KASED owns trademarks or other rights that have not been legally obtained.
SECTION 8 — THIRD-PARTY SERVICES AND TOOLS
Our website may provide access to services operated by third parties, including payment processors, shipping providers, analytics services and ecommerce applications.
These services may be subject to separate terms and privacy policies.
KASED is not responsible for the independent operation of third-party websites or services outside our reasonable control.
However, the use of third-party service providers does not remove KASED’s responsibilities to customers under applicable law.
SECTION 9 — THIRD-PARTY LINKS
Our website may contain links to third-party websites or resources.
These links are provided for convenience and do not necessarily indicate endorsement.
We recommend reviewing the terms and privacy policies of third-party websites before using them.
KASED is not responsible for content on independently operated third-party websites, except to the extent required by applicable law.
SECTION 10 — RELATIONSHIP WITH SHOPIFY
KASED is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make in our store are made directly with KASED.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and KASED, including any injury, damage or loss resulting from purchased products and services.
To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages and liabilities arising from or related to your purchases and transactions with KASED.
Nothing in this section limits rights that cannot lawfully be excluded.
SECTION 11 — PRIVACY AND PERSONAL INFORMATION
KASED collects and processes personal information necessary to operate our online store, process orders, arrange deliveries, provide customer support and fulfil other legitimate business purposes.
Our website is hosted by Shopify, which processes certain personal information in connection with the operation of our Services.
Customer information may also be shared with payment providers, fulfilment partners and delivery companies where necessary to complete an order.
Some service providers may be located outside Australia.
Our Privacy Policy explains how personal information is collected, used, disclosed and managed.
You can view it at:
https://kased.com.au/policies/privacy-policy
SECTION 12 — CUSTOMER FEEDBACK AND REVIEWS
Customers may submit product reviews, feedback, photographs, suggestions or other content.
By submitting content for publication, you confirm that you have the necessary rights to provide it and that it does not infringe the rights of others.
You grant KASED a non-exclusive, worldwide, royalty-free licence to reproduce, display and use content you voluntarily submit for publication in connection with our business, subject to applicable law and our Privacy Policy.
We may moderate or remove content that is unlawful, misleading, abusive, infringing or otherwise inappropriate.
We will not knowingly misrepresent customer reviews or publish fabricated testimonials.
SECTION 13 — ERRORS AND INACCURACIES
We aim to ensure that information displayed on our website is accurate and current.
Occasionally, errors may occur in product descriptions, availability, prices, shipping information or promotional material.
Where an error is identified, we may correct the information and contact affected customers where necessary.
If an error affects an accepted order, we will handle the situation fairly and in accordance with applicable consumer law.
Nothing in this section gives KASED an unrestricted right to cancel accepted orders or change agreed terms contrary to law.
SECTION 14 — PROHIBITED USES
You must not use our website to:
- Engage in unlawful or fraudulent activity.
- Provide deliberately false or misleading information.
- Interfere with the security or operation of the website.
- Distribute malware or other harmful software.
- Attempt unauthorised access to accounts or systems.
- Infringe intellectual property or privacy rights.
- Harass, threaten or abuse other people.
- Use automated systems in a manner that unlawfully interferes with the Services.
We may take reasonable action to prevent misuse, including restricting access to our website where appropriate.
SECTION 15 — AUTOMATED AGENTS
Automated software, including bots and AI agents, must not access or interact with our Services in a manner that circumvents security measures, misrepresents its identity or disrupts normal website operation.
We may implement reasonable technical restrictions on automated access.
These restrictions do not prevent lawful activity that cannot be restricted under applicable law.
SECTION 16 — SERVICE AVAILABILITY
We aim to keep the KASED website accessible and operating reliably.
However, website availability may occasionally be affected by maintenance, technical faults, internet outages or third-party service interruptions.
We do not guarantee uninterrupted access to the website.
Any limitations relating to website availability do not exclude or restrict non-excludable statutory rights.
SECTION 17 — WARRANTIES AND LIABILITY
To the maximum extent permitted by law, KASED does not guarantee that its website will be continuously available or free from technical errors.
However, products sold by KASED remain subject to all applicable consumer guarantees and statutory protections.
Nothing in these Terms excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded.
Where liability can lawfully be limited, any limitation applies only to the extent permitted by applicable law.
KASED does not seek to exclude liability for losses or damage where doing so would be unlawful, including liability arising under applicable Australian Consumer Law.
SECTION 18 — CUSTOMER RESPONSIBILITIES
Customers agree to use our website lawfully and provide accurate information when placing orders.
Customers must not intentionally misuse the Services or infringe the rights of KASED or other parties.
Nothing in these Terms requires customers to indemnify KASED for losses arising from KASED’s own negligence, unlawful conduct or breach of non-excludable legal obligations.
SECTION 19 — TERMINATION OR RESTRICTION OF ACCESS
We may suspend or restrict access to our Services where reasonably necessary to address fraud, security threats, unlawful conduct or serious breaches of these Terms.
Such restrictions do not remove rights or obligations arising from existing accepted orders or applicable consumer law.
SECTION 20 — SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be limited or severed to the extent necessary.
The remaining provisions will continue to apply where legally possible.
SECTION 21 — ENTIRE AGREEMENT
These Terms, together with the policies expressly incorporated by reference and any terms agreed during checkout, govern the contractual relationship between KASED and its customers.
Nothing in this section excludes pre-contractual representations, statutory rights or other obligations that cannot lawfully be excluded.
SECTION 22 — ASSIGNMENT
Customers may not transfer their contractual rights or obligations without consent where consent is legally required.
KASED may transfer business operations or contractual obligations only in accordance with applicable law and without removing customers’ statutory rights.
SECTION 23 — GOVERNING LAW
These Terms are governed by the laws of Western Australia and applicable laws of the Commonwealth of Australia.
Any disputes will be subject to courts and tribunals with appropriate jurisdiction.
Nothing in this section removes consumer protections or legal rights that apply under mandatory laws.
SECTION 24 — CHANGES TO THESE TERMS
KASED may update these Terms from time to time to reflect changes in our business operations, services or legal obligations.
Updated Terms will be published on our website with a revised effective date where appropriate.
Changes will not retrospectively remove or reduce rights relating to accepted orders unless permitted by law.
SECTION 25 — CONTACT INFORMATION
For questions about these Terms, products, orders, shipping, returns or customer support, please contact:
Business name: KASED
Business structure: Australian sole trader
ABN: 91 738 026 302
Email: contact@kased.com.au
Phone: +61 458 502 879
Website: https://kased.com.au
Business location: Perth, Western Australia, Australia
For correspondence or formal notices in the meantime, please email contact@kased.com.au to request the appropriate details.